Succeeding with AI depends less on the technology and more on the fundamentals of good delivery. The terms are new and unfamiliar, but the process to deliver tangible outcomes is not. Don’t wait too long,…
AI: New Capability, Familiar Disciplines
Topic: Blog
Restructuring Government for a Messy World
The world is a bit of a hot mess right now. Oligarchic and narcissistic global leaders acting with impunity and with total disregard for the lives of people, coupled with a complete upheaval of geopolitical…
The Reality of Digital Transformation: Hard Truths, Human Lessons, Real Outcomes
Real-life lessons and insights of successes and failures and everything in between Digital transformation is often framed as a technology story, with new platforms, automation or the latest AI capabilities. Yet, as leaders from across…
How AI is Changing Public Access and Responsiveness in Government
AI is beginning to reshape how citizens interact with public services, and how governments deliver them. At a recent panel at DigiGov 2025, I was part of a discussion exploring the complexities of making reuse…
