In a world increasingly defined by geopolitical tension, economic realignment and rapid technological acceleration, confidence has become one of the most valuable assets an organisation can possess. From state-sponsored cyber activity and supply chain disruption…

Real-life lessons and insights of successes and failures and everything in between Digital transformation is often framed as a technology story, with new platforms, automation or the latest AI capabilities. Yet, as leaders from across…

AI is beginning to reshape how citizens interact with public services, and how governments deliver them. At a recent panel at DigiGov 2025, I was part of a discussion exploring the complexities of making reuse…

The civil service is not short of people striving to develop inventive, effective solutions to local and national problems. What’s holding them back? Executive summary Since gaining power in 2024, the Labour government has made…